Sense screen started flashing now button won't work

[hosscat]

While in the pool today, my wrist was on top of the water, my fitbit started vibrating, I looked at the screen and it was flashing.  I was able to get it to stop but then it started again. I could randomly get the button to work.  When I got home I tried and couldn't get the button to work but it was still syncing.  I shut it down then put it on the charger and it turned back on. It synced again but the button still wouldn't work.  Now theIt's slowly charging but the button still won't work and now I can't get the screen to turn on at all and now the app can't find it to sync.

[NellyG]

Hi @hosscat It unfortunately sounds as if water has got in. You will need to contact Fitbit Support  . Hopefully they can help you.