Sense screen stopped responding after swimming session.

[Vikroo]

Sense screen stopped responding after swimming session. This is the first time I used Fitbit Sense in a swiming pool and it stopped working. Are Fitbit product's quality so bad?

[Guy_]

Hi @Vikroo - it could be that the battery became exhausted but also the seal has become weak or was faully.

First dry the watch and clean it How do I clean my Fitbit device? 

Then try charging and pay attention to see if it gets hot, this would indicate water got in, stop immediately if it does.

Otherwise it should start by itself, if it doesn't try pressing the button a few seconds.

To double check there isn't a charging problem see How to check charge cable - Sense/Versa 3 won't charge, won't start or blank screen