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Sense screen went blank

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‎11-14-2023 12:33 - last edited on ‎11-15-2023 05:28 by Fitbit Moderator

‎11-14-2023 12:33 - last edited on ‎11-15-2023 05:28 by Fitbit Moderator

The main screen on my Sense won’t display. It won’t sync either. Other screens such as weather or battery percentage still display. 

Moderator Edit: Clarified subject

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‎11-15-2023 05:16 - edited ‎11-15-2023 05:20

‎11-15-2023 05:16 - edited ‎11-15-2023 05:20

Have you tried holding the button until the Fitbit logo appears then release and let it reset?

Try changing your watch face. Is it the origional one or did you change face?

Sense Activation 11/3/20\IPhone 12 Pro Max\SimpleClockPro Watch Face\Spigen Rugged Armor Pro Case/Band
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‎11-15-2023 05:28

In response to Clove6060

‎11-15-2023 05:28

No, I didn’t change the watch face. It just suddenly wouldn’t wake up. Was at a 74% charge. I put it on charge again, and about an hour later, it started working again. All functions came back. Before, the exercise function stopped working when the clock face went black.
No idea why it stopped or started working again.

Sent from my iPad
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