Sense screen won't swipe anymore

[Petercrazy]

if I try to scroll down, my Fitbit sense will freeze and restart so I can’t even see my stats or log anything anyone know how to fix this 

Moderator Edit: Clarified subject

[Guy_]

Hi @Petercrazy - do you have the same problem if you swipe the face to the left and click on the Today app (to see your stats)?

If so, you can try holding the button for 10 seconds till it vibrates and the logo appears and wait for it to start.

If that doesn't work, and most likely won't, you will need to do a factory reset.

It can be done in the watch Settings, About sense menu. Give it plenty of time to complete, till it wakes again by itself. Then set it up again as when you first got it.

[MarreFitbit]

Hi there, @Petercrazy. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Sense. @Guy_ Thanks for your help!

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.