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Sense screen won't swipe

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‎05-24-2023 06:47 - last edited on ‎05-24-2023 07:54 by Fitbit Moderator

‎05-24-2023 06:47 - last edited on ‎05-24-2023 07:54 by Fitbit Moderator

My Sense won't swipe up/down/left on the screen?  Is there a setting or is something wrong with my Sense - AGAIN!

 

Moderator Edit: Clarified subject

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‎05-24-2023 07:55 - edited ‎05-28-2023 04:38

‎05-24-2023 07:55 - edited ‎05-28-2023 04:38

Hi there, @Momika1. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Sense. 

Please restart your Sense as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎05-24-2023 07:55 - edited ‎05-28-2023 04:38

‎05-24-2023 07:55 - edited ‎05-28-2023 04:38

Hi there, @Momika1. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Sense. 

Please restart your Sense as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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‎05-24-2023 11:19

In response to MarreFitbit

‎05-24-2023 11:19

Thanks Marre,  Changing the clock face did not work.  Restarting my Sense DID work!  Thanks so much!

Momika1

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‎05-24-2023 11:47 - edited ‎05-28-2023 05:45

In response to Momika1

‎05-24-2023 11:47 - edited ‎05-28-2023 05:45

@Momika1 Awesome! I'm glad to hear the issue is solved now. 

I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members.

Happy stepping! 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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