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Sense stopped charging

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‎07-13-2021 07:34 - last edited on ‎07-13-2021 20:05 by Fitbit Moderator

‎07-13-2021 07:34 - last edited on ‎07-13-2021 20:05 by Fitbit Moderator

My Sense stopped charging.  I have tried on both my home and office charger, nothing.  It's been working fine for month and all of a sudden, nothing.  

 

What's up?

 

 

Moderator edit: format

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‎07-13-2021 20:04

‎07-13-2021 20:04

Hello @joeabel. Welcome to the community forums! 

 

Thank you for the detailed information and for the steps you've followed. Regarding your question, there are some factors that could prevent your Fitbit Sense to charge. For more information, I recommend visiting the following link that also contains tips on how to troubleshoot this inconvenience: 

Why isn't my Fitbit device's battery charging?

 

Hope this helps. 

Wilson M. | Community Moderator, Fitbit.
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