Sense stopped charging

[Petero1]

My Fitbit Sence working fine then at the weekend went to charge it as usual and nothing tried different charging plugs still nothing.

Is it the cable or the actual Sence thats suddenly stopped working

Any help please

Moderator Edit: Clarified subject

[Guy_]

Hi @Petero1 - to check see the instructions in this link How to check charge cable - Sense/Versa 3 won't charge, won't start or blank screen

[MarreFitbit]

Hi there, @Petero1. It's nice to see you around the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that your Sense is still not charging. I understand how annoying this can be, I will do my best to help you with this!

As @Guy_ has suggested, please follow the tips and recommendations provided in this help article Why isn't my Fitbit device's battery charging? Let's try making sure both, your Sense and charge are clean and free of any debris.

Also, please note that sometimes a Fitbit doesn’t seem to be charging when actually the issue is that it has become unresponsive (this can happen if the battery has been allowed to discharge completely). I'd recommend putting it on to charge on a charging wire and outlet known to be working.  Leave it on the charger for a good two hours, even if it doesn’t seem to be charging.