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Sense stopped tracking my sleep data

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‎03-26-2022 22:09 - last edited on ‎04-02-2022 04:20 by Fitbit Moderator

‎03-26-2022 22:09 - last edited on ‎04-02-2022 04:20 by Fitbit Moderator

My sense, bought in December has stopped recording sleep data since last 2 nights. recording heart-rate and tracking exercise, but no sleep data. Says 'wear your fitbit to bed'. Also, the red sensors are not flashing. Have done a restart but still no red sensors. 

 

Can someone please help if they have faced a similar issue?

 

Moderator Edit: Clarified subject

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‎03-27-2022 02:11

‎03-27-2022 02:11

Hi @ullassense As a restart hasn't helped I'd suggest you try a Factory Reset from the Setting's App. You will need to set it up again following that. If it doesn't help then contact Fitbit Support  

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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