01-08-2024
14:36
- last edited on
01-09-2024
08:04
by
MarreFitbit
01-08-2024
14:36
- last edited on
01-09-2024
08:04
by
MarreFitbit
My Sense was submerged into c. 2 inches of water. for the first time ever, and then started to glitch before it failed completely.
Now it will not start/ hold charge. Fitbit will not replace as "out of warramty".
They claim to be 100% waterproof. Anyone else had this problem?
Moderator Edit: Clarified subject
01-08-2024 15:34
01-08-2024 15:34
Hi @SiouxN actually, it's water resistant, not waterproof. See Page 75 of the user manual. click to read. Now you could try drying out any residual moisture (dry rice in a bowl for 48 hours) and then cleaning all connectors before charging it. If you charged it when it was wet, it could have fried the battery.
01-10-2024 05:07
01-10-2024 05:07