help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Sense stuck in reboot mode

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-12-2023 05:47 - last edited on ‎01-28-2024 09:12 by Fitbit Moderator

‎07-12-2023 05:47 - last edited on ‎01-28-2024 09:12 by Fitbit Moderator

About a week ago my Sense was working, then I put it on a charger for 30 minutes, came back and it was stuck in a rebooting state and support told me my only option was to buy a new device. IMO, the lack of a reset, and the infinite reboot state is a mfg/software defect, and it feels like FitBit isn't willing to take responsibility.

 

Moderator Edit: Clarified subject

Best Answer
0 REPLIES 0