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Sense stuck on Fitbit logo

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‎02-16-2023 09:04 - last edited on ‎02-17-2023 06:16 by Fitbit Moderator

‎02-16-2023 09:04 - last edited on ‎02-17-2023 06:16 by Fitbit Moderator

My Sense is stuck on what I assume is a loading screen.  All I can see it the Fitbit logo.  I have tried to restart it by holding the button for ten seconds, but it goes dark then the logo comes back.  I have allowed the battery to drain to zero and then charged it again with no effect.  I cannot sync via the app, and I am out of ideas.

 

Thanks for help in advance.

 

 

Moderator Edit: Clarified subject

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20 REPLIES 20

‎03-10-2023 07:10

In response to blomman00

‎03-10-2023 07:10

Was it under warranty??
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