help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Sense stuck on temperature symbol

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-13-2023 05:26 - last edited on ‎01-14-2023 04:03 by Fitbit Moderator

‎01-13-2023 05:26 - last edited on ‎01-14-2023 04:03 by Fitbit Moderator

Hello,

i am connected to fitbit family from past 4 years. This is my second fitbit watch. Oct 2021 is my purchase date.  from oct 2022 onwards i started to see the issue but as  this forum suggested resolutuon of restart factory reset etc were working but only short duration. from jan 5th onwards fitbit sense is blank totally. i dont see it showing anything other than temperature symbol.. i tried multiple ways  but i don't see it working. its just dead. Is fitbit worth only 1 year . how do it go about this? just trash it ? my 21K is getting thrashed is so sad and disappointing. 

Any way out ? even from the app i am not abel to setup? is it just goner?

 

Moderator Edit: Clarified subject

Best Answer
0 Votes
4 REPLIES 4

‎01-13-2023 05:31

‎01-13-2023 05:31

Hi @nadellasv  the subject of your post says you have the Sense, but you put this in the Blaze forum area. Which device do you have? If it is the Sense, I'll move it to that area so you can get more relevant responses.

Stepping in the U.S.A. since September 2013. Android 14

Best Answer

‎01-13-2023 05:48

In response to Odyssey13

‎01-13-2023 05:48

its fitbit sense. Could you please move right area.

 

Best Answer
0 Votes

‎01-13-2023 07:45

In response to Odyssey13

‎01-13-2023 07:45

It's now in the Sense forum area, @nadellasv 

Stepping in the U.S.A. since September 2013. Android 14

Best Answer
0 Votes

‎01-14-2023 04:06 - edited ‎06-13-2023 10:10

In response to Odyssey13

‎01-14-2023 04:06 - edited ‎06-13-2023 10:10

Hi there, @nadellasv. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Sense before reaching out. @Odyssey13 Thank you for moving the post to the correct board!

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance. Since you have reported this matter to our team, please note there's nothing left we here in the community can suggest other than reaching out to our team again. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer