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Sense touchscreen not working

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‎08-16-2022 09:45

‎08-16-2022 09:45

The touchscreen on my Fitbit sense no longer works since updating it to the latest version. Anyone help? 

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‎08-16-2022 20:15 - last edited on ‎08-08-2024 10:40 by Fitbit Moderator

‎08-16-2022 20:15 - last edited on ‎08-08-2024 10:40 by Fitbit Moderator

Hi @UjuN  - try restarting the watch first. If it has only the logo showing, check other posts "stuck on logo".

Otherwise if double tap and scroll doesn't work can you chat via the Fitbit App, Click profile photo, Help & support, Contact Customer support.

Author | ch, passion for improvement.

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