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Sense tracked bike ride without a map

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‎07-10-2021 11:28 - last edited on ‎07-11-2021 15:26 by Fitbit Moderator

‎07-10-2021 11:28 - last edited on ‎07-11-2021 15:26 by Fitbit Moderator

My Fitbit application stopped showing map of my excercise. For walk it shows the distance but for bike not even that. Until end of June it showed distance AND the map. How do i fix it?

 

Moderator Edit: Clarified subject

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‎07-11-2021 15:37

‎07-11-2021 15:37

Hi @ZuzV. Welcome to the Community.

 

Thanks for bringing this to our attention. While this is odd, may I know how was your bike activity tracked? I'm asking this as with the Exercise app, you can opt to enable GPS connection to track your data for most of your activities including bike. On the other hand, if you were using SmartTrack which is the feature to automatically recognize your activities, your tracker will be able to track basic stats without GPS data.

 

That being said, I'd recommend restarting your Sense to refresh its performance. Additionally, check this help article which describes some troubleshooting steps to ensure the GPS connection during your exercise.

 

Hope this helps.

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