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Sense vibrating with blank screen

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‎11-14-2022 06:17 - last edited on ‎11-24-2022 17:01 by Fitbit Moderator

‎11-14-2022 06:17 - last edited on ‎11-24-2022 17:01 by Fitbit Moderator

My Sense Fitbit was frequently vibrating and the Fitbit logo was showing on the face.

On the Sense Fitbit design, it will restart if you hold the button for about 10+ seconds.

After calling Fitbit support a few times for help case, I realized that my Sense was was not looking for new software but it was actually restarting. 
I cleaned the Sense surface to allow the button to operate freely. The Sense has been working fine for a week. I guess the yard work I’ve been doing is what caused the issue. Thank you

Moderator Edit: Clarified subject and personal info removed

Best Answer
1 REPLY 1

‎11-23-2022 10:33

‎11-23-2022 10:33

Hi @Bailes1 - thanks for reporting this interesting observation, it may help others to provide assistance in a similar situation.

Author | ch, passion for improvement.

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