Sense vibration isn't too strong

[Resslerkoreen]

Was excited to get the sense but very disappointed. The vibration notification is almost nonexistent even on strong. The Versa 2 was great and something I used often. Unfortunately I gave my Versa away. So disappointed to pay good money for a poor product.

Moderator Edit: Clarified subject

[LizzyFitbit]

Hi @Resslerkoreen. Welcome to the Community.

Thanks for sharing your experience with your Sense, and the steps tried on your own. I understand where you're coming from and just to confirm, may I know if the strength changes when adjusting the vibration settings? In case it doesn't change, have you tried restarting your watch? If you have and the issue persists, I'd recommend getting in touch with our Support team so they can see what can be done to help you with this. They're available via phone and chat, just click here to get connected with them.

Hope this helps.

[Guy_]

Hi @Resslerkoreen - unfortunately the vibration is a weak point, so far not yet addressed, if it can be.

Things to be aware of.

• There is virtually no detectable difference between Light and Strong.
• The vibration intensity decreases as the battery level goes down,
• Below 25% it's virtually non existent,
• For some reason an alarm may be more detectable, notifications not so much.
• So to get best sensation, keep well charged
• You can use the free SimpleVibrate app to compare the 8 vibration types.
• You will see in the app documentation the reason, the vibrate has a shorter duration. It also seems weaker in intensity than on older watches.