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Sense will not sync!

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‎01-11-2021 17:40

‎01-11-2021 17:40

My sense is still not syncing for the past 2 days. I have tried to restart my phone, turn on/off Bluetooth, powering off Sense, reinstalling the Fitbit app. I have only had my Sense for a few months. Nothing seems to work.

Best Answer
2 REPLIES 2

‎01-12-2021 02:14

‎01-12-2021 02:14

Hi @MSN586 What phone are you using? Try all the suggestions in THIS Help Article.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer

‎01-13-2021 06:50

In response to NellyG

‎01-13-2021 06:50

Hello @MSN586 Welcome to the Community Forums! @NellyG Thanks for the input! 

 

@MSN586 Thank you for the troubleshooting steps you've followed! I was informed by Support Team that you have reached out to them and they have already worked on your case. If you have any other inquiries or questions, I would suggest you to please update your case for further assistance. 

 

Have a nice day! 

Wilson M. | Community Moderator, Fitbit.
Best Answer