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Sense won't charge anymore

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‎08-08-2023 09:44 - last edited on ‎08-27-2023 07:21 by Fitbit Moderator

‎08-08-2023 09:44 - last edited on ‎08-27-2023 07:21 by Fitbit Moderator

I have been trying to recharge my fitbit for over a month now and it does jot work. I thought it might be my plug or the electric outlet but nothing is working. Have you experienced a similar problem? Were you able to fix this?

 

 

Moderator Edit: Clarified Subject 

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‎08-08-2023 13:24

‎08-08-2023 13:24

@Cynber17 Have you tried buying a new charger for your device? There are reports of the charging pins on the Sense charges that will collapse and you won't be able to charge. 

Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
Best Answer

‎08-27-2023 07:23

In response to Heather-S

‎08-27-2023 07:23

Hello there, @Cynber17. Thanks for stopping by in the Fitbit Community Forums and trying to troubleshoot the issue with your Sense before reaching out. 

In addition to the suggestion provided by @Heather-S, I'd like to confirm that you've tried all troubleshooting steps provided here Why isn't my Fitbit device's battery charging?

Maria | Community Moderator, Fitbit


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