09-01-2024
17:35
- last edited on
09-03-2024
12:34
by
MarreFitbit
09-01-2024
17:35
- last edited on
09-03-2024
12:34
by
MarreFitbit
I have dealt with the constant "Slowly Charging" messages since a week after I bought this watch (several years ago) but now I am finding it takes nearly 6 hours to charge to 100% and then the battery dies within a day to a day and a half. For those who don't know it should have a 4-6 day battery. I am thinking because of the fact it cannot charge correctly (I have used my computer and several power bricks over the years and it only quick charges for a couple minutes) that it has ruined the battery. I don't know what to do but I don't want to buy another watch when I don't think there should be anything wrong with the one I have now.
Moderator Edit: Clarified subject
09-02-2024 06:33
09-02-2024 06:33
Hello @Matt69_2007 and welcome to the Community. Please try cleaning your charging contacts on your Sense. I occasionally clean mine with a very soft (baby) toothbrush and plain water. Gently, and I mean GENTLY clean the charger contacts with a Q-tip. You can push in a pin and break the charger.
My husband gets this issue with his Sense, but I never get it on my Sense 2 and never got it with my Versa 3. So I clean his Sense for him.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.