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Sense won't charge

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‎01-05-2022 11:34 - last edited on ‎01-06-2022 03:49 by Fitbit Moderator

‎01-05-2022 11:34 - last edited on ‎01-06-2022 03:49 by Fitbit Moderator

My Sense is still under warranty and no longer charging.  At first it was slowly charging.  How & where I'm charging has not changed.  No matter where I plug the cable in doesn't work or using different USB plugs.  What is wrong? 

 

Moderator Edit: Clarified subject

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‎01-06-2022 03:51 - edited ‎07-21-2023 03:51

In response to Guy_

‎01-06-2022 03:51 - edited ‎07-21-2023 03:51

Hi there, @Curious555. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Sense.

If you haven't done so yet, please try the tips and recommendations provided here Why isn't my Fitbit device's battery charging? 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

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‎01-05-2022 20:19

‎01-05-2022 20:19

Hi @Curious555  - If you tried a computer port it could also be dirty contacts or a faulty charge cable. See How to check charge cable - Sense/Versa 3 won't charge, won't start or blank screen

Author | ch, passion for improvement.

Best Answer

‎01-06-2022 03:51 - edited ‎07-21-2023 03:51

In response to Guy_

‎01-06-2022 03:51 - edited ‎07-21-2023 03:51

Hi there, @Curious555. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Sense.

If you haven't done so yet, please try the tips and recommendations provided here Why isn't my Fitbit device's battery charging? 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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