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Sense won't charge

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‎06-15-2021 19:29 - last edited on ‎04-17-2022 16:58 by Fitbit Moderator

‎06-15-2021 19:29 - last edited on ‎04-17-2022 16:58 by Fitbit Moderator

I've had my sense for less than a year and I LOVE IT. I went swimming, which I have done with it before, and I realize later in the day it wasn't Turing on. I was mostly floating around in the Gulf. I went home to charge it and the screen remained blank, but the device got SUPER HOT. I cleaned the pin holes and where the wrist band clicks in but it's still not charging and getting hot. 

 

Moderator Edit: Clarified subject

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40 REPLIES 40

‎07-27-2023 16:34

‎07-27-2023 16:34

I'm so very frustrated with Sense 2.  I've replaced the charger and cleaned the back.  It still will NOT charge.  I've spent far too much money on a inferior product.  Shame on you Fitbit and Google.  You are really taking advantage of purchasers.

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