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Sense won't charge

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My Sense fit bit won't charge. Have tried everything I know, Change USB ports and It lit up 0% left on the watch for about 2 hrs, Still no charge. janitasearcy@suddenlink.net phone 479-229-3888 Cell. Please contact me. I look forward to hearing from you.

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Hi @janita3574  please return and edit your personal information from the post. This is a public forum for the Fitbit community and not the way to reach customer support. Here is the link for support, which is what you need https://myhelp.fitbit.com/s/support?language=en_US 

Stepping in the U.S.A. since September 2013. Android 14

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