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Sense won't charge

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‎03-12-2023 13:57 - last edited on ‎03-14-2023 04:34 by Fitbit Moderator

‎03-12-2023 13:57 - last edited on ‎03-14-2023 04:34 by Fitbit Moderator

My Sense is at 0% charge and will not charge.  I have tried the following:

 

-new charge chord

-several different wall chargers

-different outlets

-I have cleaned the connections and the back of the sense.

 

any other suggestions would be truly appreciated!

 

Moderator Edit: Clarified subject

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‎03-12-2023 15:48

‎03-12-2023 15:48

@SunsetRunner Sounds like you've tried everything I would suggest. I would contact Customer Support for further assistance. 

Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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Best Answer
1 REPLY 1

‎03-12-2023 15:48

‎03-12-2023 15:48

@SunsetRunner Sounds like you've tried everything I would suggest. I would contact Customer Support for further assistance. 

Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
Best Answer