Sense won't connect with my phone

[Ant14]

Gobsmacked. I have just got off the phone to customer support. I advised that my Sense would not connect to my phone, and hasnt for the last 3 days, multiple people in my gym are having the same issue. I explained I had took all necessary troubleshooting steps. Including restoring my Sense back to factory settings. The Customer Service agent advised "There is a problem with the Android phones we are working on this but there is no timeline so I cant tell you how long it till take to fix, we have been working on it already for several weeks. I explained that I had paid £150 for a watch that I cant use as I restored it back to factory settings and the phone wont connect to set it back up. I was then told "That is unfortunate"  

Moderator Edit: Clarified subject

[Sickbit]

Same thing here. Lost me as a customer. Unfortunately they don't care. 

[Ant14]

Same for me, anytime i summarise the situation on here, A Mod deletes my comment. It is factually true that Google/Fitbit are not acknowledging that there is an issue and continue to sell Fitbits in the full knowledge that they will not work. That is not inflammatory that is a fact.