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Sense won't count steps when tracking Elliptical

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‎11-21-2021 09:05 - last edited on ‎11-22-2021 12:44 by Fitbit Moderator

‎11-21-2021 09:05 - last edited on ‎11-22-2021 12:44 by Fitbit Moderator

How can I get steps counted when using my elliptical?

 

Moderator Edit: Clarified subject

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‎11-22-2021 13:19 - last edited on ‎06-02-2024 04:48 by Fitbit Moderator

‎11-22-2021 13:19 - last edited on ‎06-02-2024 04:48 by Fitbit Moderator

@alan48 Welcome to the Community Forums.

I'm glad you're taking advantage of your Sense and because your post didn't mention, may I know how was your activity tracked? Please note that aside of the Exercise app, your Sense can automatically detect Elliptical activities using SmartTrack and based on the continuous movement of your arms. However, if you stop in the middle of an exercise or before the time set, the exercise will be interrupted.

Assuming you're using this function, please restart your watch to refresh its performance and use the moving handle during your exercise. Also, make sure your activity is longer than the time set in the Fitbit app.

Hope this helps.

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