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Sense won't display the time

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‎11-11-2022 10:55 - last edited on ‎11-11-2022 12:33 by Fitbit Moderator

‎11-11-2022 10:55 - last edited on ‎11-11-2022 12:33 by Fitbit Moderator

Hi 

 

I’m assuming I’ve managed to disable the time feature but can’t work out where.  

my watch is working fine but won’t display the time.  I’ve changed clock face to check the screen still works and all stats are displayed bur no time on any clock face.  

 

 

Moderator Edit: Clarified subject

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‎11-11-2022 12:37 - edited ‎06-01-2023 14:42

‎11-11-2022 12:37 - edited ‎06-01-2023 14:42

Hi there, @prippy98. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Sense before reaching out. 

As a first approach, I suggest restarting your Sense as instructed here How do I restart my Fitbit device?. If the restart doesn't work, please make sure you've changed the clock faces as detailed here. If this fixes the issue, you can change your clock face back to the original clock face. 

If the above doesn't work, may I know what are the stats on the main screen? 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎11-11-2022 12:37 - edited ‎06-01-2023 14:42

‎11-11-2022 12:37 - edited ‎06-01-2023 14:42

Hi there, @prippy98. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Sense before reaching out. 

As a first approach, I suggest restarting your Sense as instructed here How do I restart my Fitbit device?. If the restart doesn't work, please make sure you've changed the clock faces as detailed here. If this fixes the issue, you can change your clock face back to the original clock face. 

If the above doesn't work, may I know what are the stats on the main screen? 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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