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Sense won't open the Exercise app anymore

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‎10-12-2024 11:05 - last edited on ‎10-13-2024 07:51 by Fitbit Moderator

‎10-12-2024 11:05 - last edited on ‎10-13-2024 07:51 by Fitbit Moderator

When I tap on the Exercise app, it doesn't open to show the available exercises. I've restarted my watch and changed the watch face all to no avail. It was working fine until recently.

Moderator Edit: Clarified subject

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‎10-13-2024 07:29

‎10-13-2024 07:29

Hey there @SunriseOR, welcome to the Fitbit Community.

I really appreciate all the steps that you have already taken before contacting us.

In order to solve the issue, what I can recommend is erasing the data and setting up your device once again. This will reboot any internal process that might be stuck on your device.

Please make sure to sync the device before proceeding, by doing so, you will avoid losing any data.

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