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Sense won't pair with phone.

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‎04-23-2022 06:20

‎04-23-2022 06:20

My sense will not sync up with my phone. It worked right for about 3 days. I've tried uninstalling the app and everything else I know. Is there something I'm missing? My watch does show a phone with a line through it. 

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‎04-23-2022 07:57

‎04-23-2022 07:57

Hi, @Amber111385, welcome to the community, may I draw your attention to these articles How do Fitbit devices sync their data? and Why won't my Fitbit device sync? which may offer you a way forward. You do not mention the make & model of your mobile phone, most work well with the Fitbit app, Fitbit Supported Devices explains some additional attention that is required with some phones. Finally, I suggest you check the app tray on your mobile phone open the Fitbit app entry and make sure any battery-saving function is disabled for the Fitbit app, some phones treat the app as non-essential while we need it to run continuously in the background (while you are there clear the cache).

I hope this helps but if you are still stuck please post here again.

Cheers

Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.

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