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Sense won't receive reminders to move

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‎11-07-2021 12:03 - last edited on ‎11-08-2021 03:55 by Fitbit Moderator

‎11-07-2021 12:03 - last edited on ‎11-08-2021 03:55 by Fitbit Moderator

what do I do to get my Sense to notify me when my hourly step goals are not met.  I have set the days and hours that I want the notification but None are occuring for hourly steps, even though I receive other notifications such as wake up notifications  ,phone call and  email notifications .   I had turned off the email and phone call notifications but I do want the hourly step goals and wake up notifications   Has anyone had this issue and resolved it?   Please let me know how to fix this.

 

 

Moderator Edit: Clarified subject

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‎11-07-2021 22:00

‎11-07-2021 22:00

Hi @Sdme , if you don't mind changing clock face try one from the gallery that handles hourly reminders/goals on the watch, such asSimpleClockPro which gives you steps per hour for the whole day.

Author | ch, passion for improvement.

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‎11-08-2021 04:03 - edited ‎09-14-2023 09:47

In response to Guy_

‎11-08-2021 04:03 - edited ‎09-14-2023 09:47

Hi there, @Sdme. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Sense before reaching out. I understand how important is to you to receive your reminders to move. 

The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

Maria | Community Moderator, Fitbit


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