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Sense won't show the correct time

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‎04-18-2023 11:14 - last edited on ‎04-18-2023 11:43 by Fitbit Moderator

‎04-18-2023 11:14 - last edited on ‎04-18-2023 11:43 by Fitbit Moderator

My watch says2:36

my iPhone and computer shows2:13

pain in neck.. how do I fix without a hammer ???

 

 

Moderator Edit: Clarified subject

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‎04-18-2023 11:44 - edited ‎06-19-2023 04:04

‎04-18-2023 11:44 - edited ‎06-19-2023 04:04

Hi there, @Biggeeen0_1. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Sense. I understand how you must be feeling. 

Please keep in mind that your Fitbit device may show an incorrect time if it hasn't synced or has been unpaired from your Fitbit account. Your Fitbit device uses the time of the device you're syncing with. To make sure your watch has recently synced, go to your Fitbit account, tap the Today tab > your profile picture > your device image.

If by any chance you are running into syncing issues, see Why won't my Fitbit device sync? 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎04-18-2023 11:44 - edited ‎06-19-2023 04:04

‎04-18-2023 11:44 - edited ‎06-19-2023 04:04

Hi there, @Biggeeen0_1. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Sense. I understand how you must be feeling. 

Please keep in mind that your Fitbit device may show an incorrect time if it hasn't synced or has been unpaired from your Fitbit account. Your Fitbit device uses the time of the device you're syncing with. To make sure your watch has recently synced, go to your Fitbit account, tap the Today tab > your profile picture > your device image.

If by any chance you are running into syncing issues, see Why won't my Fitbit device sync? 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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