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Sense won't stay connected

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-23-2022 16:24 - last edited on ‎03-28-2022 11:48 by Fitbit Moderator

‎03-23-2022 16:24 - last edited on ‎03-28-2022 11:48 by Fitbit Moderator

I am disappointed in my Sense as well, it will not stay connected.

 

Moderator Edit: Clarified subject

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1 REPLY 1

‎03-28-2022 11:53 - last edited on ‎04-13-2024 06:00 by Fitbit Moderator

‎03-28-2022 11:53 - last edited on ‎04-13-2024 06:00 by Fitbit Moderator

Hi there, @sandyreadytogo.

I've moved your post to this new to keep the forums organized. I'm sorry for the experience that you're having with your Sense. Every comment shared by our members is always provided to our team in order to improve our devices, services and the overall Fitbit experience. Your feedback is truly appreciated and it won't go unnoticed.

About your question, do you see an error message when trying to sync? What is the model of your phone? If you haven't done so, please give a try to the troubleshooting tips described in this help article and let me know how it goes.

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