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Sense won't sync and clock face won't load

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‎06-07-2021 12:48 - last edited on ‎06-08-2021 15:02 by Fitbit Moderator

‎06-07-2021 12:48 - last edited on ‎06-08-2021 15:02 by Fitbit Moderator

My sense don't make syncing , also it couldn't load clock face and for three days ago the battery is not working like as before .

 

i contacted some agent for two weeks a go , then he told me some one going to cantact me , but no one cantact me .

 

Moderator Edit: Clarified subject

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‎06-08-2021 15:00 - last edited on ‎08-03-2024 07:27 by Fitbit Moderator

‎06-08-2021 15:00 - last edited on ‎08-03-2024 07:27 by Fitbit Moderator

Hi @Hamadalsubait. Welcome to the Community Forums.

Thanks for the details provided as well for getting in touch with our Support team. I'm sorry for the delayed response and because you already have a case created, I've forwarded your post so they can review your details and provide you with further assistance. Please note that due to the recent events affecting our operations there might be a delay in their reply, but they'll get in touch with you soon.

See you around.

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