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Sense won't sync exercise details correctly

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‎06-24-2021 06:26 - last edited on ‎08-13-2021 18:34 by Fitbit Moderator

‎06-24-2021 06:26 - last edited on ‎08-13-2021 18:34 by Fitbit Moderator

All of a sudden, the app is not recording my exercise properly. Its counting everything correctly but not showing it in the exercise summary. Yesterday I set it to track my dog walk/jog 4.6 miles. It logged it correctly in all of my summaries, I.e steps, miles, zone minutes but showed my walk as 1 minute and 0.1 miles with a great big map correctly showing whole route. Today I just killed myself on the crosstrainer for an hour. It logged 17 minutes and 142 calories burnt in the exercise summary but correctly updated each of my individual items correctly. I.e 105 zone mins, 5k steps etc. On both occasions when I use fit2fit to update Google fit, it recognises the walk / the crosstrainer correctly so it's not an issue with my watch, just the app is doing weird things. I mean it's physically impossible to get 105 zone mins in 17 minutes. Anyone else having this issue?

 

Moderator Edit: Clarified subject

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‎07-28-2021 19:23 - edited ‎07-28-2021 19:29

‎07-28-2021 19:23 - edited ‎07-28-2021 19:29

Hi @AndyC1971 are you tracking your walks, by using the Fitbit App (What phone? Or do you start the walk exercise from the Sense? 

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