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Fitbit Sense capturing heart beat when not wearing

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‎07-21-2021 08:07

‎07-21-2021 08:07

Hello,

 

I have found that my Fitbit Sense often records heart beat when not wearing. This clearly shows in the sleep tracking. Even after waking up and removing the watch from wrist, I've found the device often shows an elongated sleep much after I have woken up. What is the remedy? Is this reason to replace the device?

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‎07-29-2021 00:38

‎07-29-2021 00:38

Hi, @anid07 , welcome, I noticed a similar trait when I got my Sense. I found that when I lay it face down with the back clear of any surface it no longer happened. I suspect the sensor array on the back of the device catches random reflected LED light and misreads it. Just a guess.

Cheers

Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.

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