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Sense won't sync or show correct time

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‎10-31-2020 17:01

‎10-31-2020 17:01

My sense keeps showing the wrong time, wont sync, ive restarted it about 10 times, also unabled bluetooth and reconnected and its still not working. Any ideas?

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3 REPLIES 3

‎11-01-2020 01:07

‎11-01-2020 01:07

Hello, I have the same problems with my ionic watch. i just spoke to the fitbit chat and they don't have a solution to this problem yet. I have to wait for my mail.

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‎11-01-2020 04:30

In response to MaryvH

‎11-01-2020 04:30

My Sense has not syncd for 2 days

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‎11-03-2020 13:54

In response to barrylynn

‎11-03-2020 13:54

If you have removed the tracker from your Bluetooth, which is a good step, don't try and recconnect the tracker. 

You want to open the Fitbit app and see if it syncs. 

Also do not remove the tracker from your Fitbit account. You are simply digging a deeper hole. 

Let's look at the sync tips. 

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