Sense won't sync properly

[AjBa]

I am experiencing ongoing issues with my Fitbit Sense not syncing properly. Despite my efforts to resolve this by frequently restarting both my phone and the Fitbit device, the problem persists every few days, which has become quite frustrating. 

Any suggestion to fix this syncing issue? Are there any specific troubleshooting steps or settings I should check to improve the connection between my Fitbit and my phone? 

Restarting my phone and restarting my fitbit is not the solution I am after! 

Android version: 13

Fitbit app is up to date

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @AjBa. It's nice to see you around the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that your Sense is still not syncing. I understand your concern, I will do my best to help you with this!

As a first approach, I'd recommend checking if your mobile device meets the requirements to properly operate with your Fitbit device. For more information, see Fitbit Compatible Devices.

In addition, please confirm if you've tried all the steps provided here Why won't my Fitbit device sync? in the order listed. 

[AjBa]

Hi @MarreFitbit 

Thank you for your reply. 

My phone is Samsung S20 Ultra so meets the Fitbit Compatible Devices requirement.  This is a recent problem that started around a month or so ago. 

Yes I have tired the steps mentioned on  Why won't my Fitbit device sync? . It has not worked. 

I have owned quite a few fitbit trackers in the past and this is the first time I am having this frustrating issue.