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Sense won't sync with iPhone

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‎02-04-2021 12:49 - last edited on ‎02-07-2021 13:43 by Fitbit Moderator

‎02-04-2021 12:49 - last edited on ‎02-07-2021 13:43 by Fitbit Moderator

I have the IPhone 11 Pro and a month ago I bought the Fitbit sense. does not sync, I think I lost my money, for the same price I would have bought the iPhone watch. I have tried all the steps on the page and nothing doesn't work. Does anyone know how I can return the product for warranty?

 

Moderator Edit: Clarified subject

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2 REPLIES 2

‎02-05-2021 12:23

‎02-05-2021 12:23

If you bought it from box store see about returning otherwise contact Fitbit support. 

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‎02-06-2021 12:47

In response to Clove5858

‎02-06-2021 12:47

Have you tried these sync tips? 

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