help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Sense won’t sync

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-09-2021 07:15

‎02-09-2021 07:15

My sense will not sync to my phone. Has worked perfectly until now. I’ve followed all the suggested tips. I even deleted it and tried to reinstall nope! Won’t work. I can’t figure out what to do. 

Best Answer
0 Votes
1 REPLY 1

‎02-09-2021 08:38 - edited ‎02-09-2021 08:38

‎02-09-2021 08:38 - edited ‎02-09-2021 08:38

Hi, @Dragonfly423 welcome to the community, may I draw your attention to these articles on syncing How do Fitbit devices sync their data? and Why won't my Fitbit device sync? I apologise if you have already seen them.

If you are still unable to make progress I suggest you "reboot" your Sense as demonstrated in this video.

Let us know how you get on.

Cheers

 

Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.

Best Answer
0 Votes