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Sense won't sync

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‎08-08-2023 21:54 - last edited on ‎08-31-2023 10:13 by Fitbit Moderator

‎08-08-2023 21:54 - last edited on ‎08-31-2023 10:13 by Fitbit Moderator

Since I transferred to google my sense won't sinc to the app on my phone.

Moderator Edit: Clarified subject

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‎08-09-2023 02:22

‎08-09-2023 02:22

Hi @Bubbatish2 - this may be related to firmware version 194.61. in any case try the following to get it working.

Make sure all other devices with Google or Fitbit app running are turned off.

Logout of the Fitbit App on your phone and swipe off the active window and in Android clear the storage cache and force stop it and then restart the phone.

Restart the watch by holding the button for 10 seconds till it vibrates and the logo appears and wait for it to start.

Login and wait for any pair, link or Fixit prompts and sync.

Author | ch, passion for improvement.

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