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Sense won't track SpO2 data properly

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‎02-01-2021 03:59 - last edited on ‎02-01-2021 06:21 by Fitbit Moderator

‎02-01-2021 03:59 - last edited on ‎02-01-2021 06:21 by Fitbit Moderator

Hi! Just got the sense watch. So far it's ok except for the sp02 readings. 2 nights it worked and 1 night nothing was recorded!

 

Doesn't seem reliable? Any updates on what can be done here? Thanks!

 

 

Moderator edit: updated subject for clarity

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‎02-01-2021 06:20

‎02-01-2021 06:20

Hi @Sovereign108, welcome to our Fitbit Community. Regarding the SpO2 tracking issue that your Fitbit Sense has experienced, I'd like you to restart it as described in this help article. After this, check out this help page, which explains how your Fitbit device tracks SpO2 data.

 

Finally, monitor your watch and see if the issue gets fixed.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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