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Sense won't track my AZM

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‎12-26-2022 10:26 - last edited on ‎12-26-2022 17:00 by Fitbit Moderator

‎12-26-2022 10:26 - last edited on ‎12-26-2022 17:00 by Fitbit Moderator

Sense not recording zone minutes all day say I only used 1 zone minute.

 

 

Moderator Edit: Clarified subject

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‎12-28-2022 03:16 - edited ‎08-07-2023 05:28

‎12-28-2022 03:16 - edited ‎08-07-2023 05:28

Hi there, @SuePerrett. Welcome to the Community Forums. Thanks for the details provided in your post. 

While reading your post, I was wondering if your Sense is properly tracking your heart rate? Keep in mind that your heart rate data is key for earning active zone minutes. 

For more information, see What are Active Zone Minutes or active minutes on my Fitbit device? and What factors can affect my heart-rate reading on my Fitbit device? 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎12-28-2022 03:16 - edited ‎08-07-2023 05:28

‎12-28-2022 03:16 - edited ‎08-07-2023 05:28

Hi there, @SuePerrett. Welcome to the Community Forums. Thanks for the details provided in your post. 

While reading your post, I was wondering if your Sense is properly tracking your heart rate? Keep in mind that your heart rate data is key for earning active zone minutes. 

For more information, see What are Active Zone Minutes or active minutes on my Fitbit device? and What factors can affect my heart-rate reading on my Fitbit device? 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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