help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Sense won't track my sleep data accurately

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-11-2023 10:34 - last edited on ‎02-21-2023 10:24 by Fitbit Moderator

‎01-11-2023 10:34 - last edited on ‎02-21-2023 10:24 by Fitbit Moderator

So, we have a sense and it will only record sleep after 4am, go to bed at 11 or 12 and it doesnt start recording sleep till then, it will record naps during the day though, tried rebooting it, and that doesnt help. Tried changing setting, bo matter what we do, it will not record before 4am. The sense 2 we have record everything just fine and tried mimicking the settings, but nothing helps 

 

 

Moderator Edit: Clarified subject

Best Answer
0 Votes
1 REPLY 1

‎01-20-2023 17:41

‎01-20-2023 17:41

Is your account set to the right time zone?

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!
Best Answer
0 Votes