Sense won't track my sleep score

[sherryberrykix]

Hello,  

I just got the Sense and enabled the snore report too, went to bed and it got my sleep stages but does not have a sleep score or snore data or anything.  What is wrong?  It says  Not enough quality sleep data was collected, but I was asleep for 6 hours.  I have an iphone.  

Moderator Edit: Clarified subject

[Gr4ndp4]

Hi, @sherryberrykix, welcome, you may be interested in these articles How do I track my sleep with my Fitbit device? , you will see there is also a section on snore detection. When you wake in the morning and open your Fitbit app on your phone it should sync, wait a few minutes and then manually sync your phone at which point you should see an encouraging banner at the top of the screen and the sleep and other data have been populated. My understanding is that data processing occurs on the Fitbit server. If you are having any issues syncing these articles will be of interest How do Fitbit devices sync their data? and Why won't my Fitbit device sync? If problems persist go to the Fitbit app in your phone's app tray, clear the cache and ensure all permissions are allowed and that the phone's battery-saving function is disabled for the Fitbit app.

If you are still stuck please post here again.

Cheers