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Sense won't turn on

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‎07-25-2021 16:51 - last edited on ‎07-26-2021 06:17 by Fitbit Moderator

‎07-25-2021 16:51 - last edited on ‎07-26-2021 06:17 by Fitbit Moderator

My sense was not syncing with phone and I turned the watch  off and now the watch will not turn back on! Have not even had it a full month!

 

 

Moderator edit: updated subject for clarity

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‎07-26-2021 06:16

‎07-26-2021 06:16

@Taresakay Welcome to our Fitbit Community. I totally understand how you feel about your Fitbit Sense since it won't turn on.

 

I'd like to know if your Sense vibrates when you put it on the charger. In the meantime, try the troubleshooting steps that are listed in this help article. After this, charge your Sense completely and see if it comes back to life.

 

See you later.

JuanJo | Community Moderator

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