Sense won't turn on

[ChMaBrSaEllie]

After fully charging, my fitbit sense won't turn on, cleaned prongs, charger, attempted to restart holding button 30+ seconds and nothing, completely dead, had less than 6 months!!!

Moderator Edit: Clarified subject

[Guy_]

Hi, It is highly likely the watch battery is just flat because it has stopped charging, so it won't ever turn on.

[placing on a good charger should start the watch automatically]

Check the 4 prongs on the charger cable to see if they are equally prominent and securely located,

There are a lot of reports of problems with the charge cables which fail suddenly.

You can order a new one or get Fitbit to send you one under guarantee if the charge cable is faulty.

You can also try charging using the computer as a source.

If when its connected to the charger and you double tap the watch and it doesn't show charge level, then its most likely not charging at all.