Sense won't update the time after traveling

[MDE1]

Hi - my Sense won't adjust to the correct timezone after a trip abroad.

I have tried turning off automatic detection of timezone, as suggested on the forum - but that has not worked.

The app is showing the correct timezone, but the device won't sync to it. Other data is syncing.

Is there a way to change this manually?

Moderator Edit: Clarified subject

[Guy_ · Accepted solution]

Hi @MDE1 - the remedy for not changing back is to turn off automatic time zone and turn it on again, sync in between.

If this doesn't work, change to another time zone manually and then back to the correct one, sync in between..

It's important that the watch syncs properly after each step and to achieve that it may be necessary to restart the watch a few times. Hold the button for 10 seconds till it vibrates nf the logo reappears, and if necessary also logout of the Fitbit App and restart the phone.

[MDE1]

That seems to have worked, eventually, thank you.