Sense won't update the time after traveling

[4Melanie]

I traveled from Cancun to Texas then to Las Vegas, NV. My fitbit time is stuck 2 hrs ahead. I have tried syncing, toggling the time zones then syncing again, restarting my phone and the fitbit then syncing again but it still would not adjust! Any other ideas?

Moderator Edit: Clarified subject

[Guy_]

Hi @4Melanie - it may require several syncs but follow this guide How to fix the time on your watch 

[MarreFitbit · Accepted solution]

Hi there, @4Melanie. Thanks for stopping by in the Community Forums and trying to troubleshoot the issue with your Sense before reaching out. 

Please keep in mind that your Fitbit device may show an incorrect time if it hasn't synced or has been unpaired from your Fitbit account. Your Fitbit device uses the time of the device you're syncing with. To make sure your watch has recently synced, go to your Fitbit account, tap the Today tab > your profile picture > your device image.

If by any chance you are running into syncing issues, see Why won't my Fitbit device sync? or if  you need to relink your watch, see How do I set up my Fitbit device? 

If none of the above works for your, I recommend changing your time zone to a completely different one, sync your device, put the correct time and sync again. 

@Guy_ Thank you so much for your help!

Hope this helps.