Sense won't update the time after traveling

[ctreenmn]

How do I reset the fitbit time on my sense 2 device after returning from Europe.  The app has the correct time and appears to be synching correctly, but the time is still on European time.  I did delete and resetup the device, but the time is still not correct.

Moderator Edit: Clarified subject

[Guy_]

Hi @ctreenmn - this happens often, in the Fitbit App click profile photo and App settings and toggle the automatic time zone Off/On and sync. It is generally sufficient to unblock it.

However if it doesn't, a watch restart and sync may help

You may need to turn off the automatic time zone and location and set the time zone manually and also logout of the app and restart the phone and watch again, if it is still a problem.

[MarreFitbit · Accepted solution]

Hi there, @ctreenmn. Welcome to the Fitbit Community Forums. Thanks for trying to troubleshoot the issue with your Sense before reaching out. 

As a first approach, please note your Fitbit device may show an incorrect time if it hasn't synced or has been unpaired from your Fitbit account. Your Fitbit device uses the time of the device you're syncing with. To make sure your watch has recently synced, go to your Fitbit account, tap the Today tab > your profile picture > your device image.

If by any chance you are running into syncing issues, see Why won't my Fitbit device sync?

As @Guy_ has suggested, I recommend changing your time zone to a completely different one, sync your device, put the correct time and sync again.