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Since accepting Google Sense is not syncing Correct

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‎08-14-2023 07:48

‎08-14-2023 07:48

Sense is not syncing my date correctly.  Is it because I accepted the Google Change?

  • It does to sync to other applications such as WW & Lost it.
  •  It does not list steps to weekly data. 
  • It no longer shows my Zone Mins
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‎08-20-2023 04:12

‎08-20-2023 04:12

Mines exactly the same! Since I swapped to Google it won’t sync, can’t update apps, it’s absolutely shocking. I’ve an iPhone and seriously considering switching to an Apple Watch as Fitbit has drastically gone downhill.

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4 REPLIES 4

‎08-20-2023 04:12

‎08-20-2023 04:12

Mines exactly the same! Since I swapped to Google it won’t sync, can’t update apps, it’s absolutely shocking. I’ve an iPhone and seriously considering switching to an Apple Watch as Fitbit has drastically gone downhill.

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‎08-20-2023 09:47

‎08-20-2023 09:47

Omg! I'm having the exact same problem too, all day trying to sort it out, I've even been onto help chat, and no joy 

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‎08-20-2023 10:49

In response to DeeStew41

‎08-20-2023 10:49

I phoned for help.  They walked me through rebooting my tracker.  Everything is working fine now. 

Best Answer

‎08-21-2023 09:48

In response to Susie-D

‎08-21-2023 09:48

I need help.  I changed wrists and then it won't sync. Any idea how to get ot to sync to my phone?

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