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Situation with Sense

‎07-08-2025 19:08 - last edited on ‎07-09-2025 07:01 by Fitbit Moderator

‎07-08-2025 19:08 - last edited on ‎07-09-2025 07:01 by Fitbit Moderator

So now I know why my watch isn't working even though I've talked to several different people. They want me to buy a new watch! I can't buy a new watch. I would really love for mine to work a lot longer until I can get a new one. I have used Fitbit for a long time, and I have had no problems until I got the email to change over to Google. I have had nothing but problems since then, and the issue is not solved even though I've tried.

 

Moderator edit: edited title to clarity.

Best Answer
1 REPLY 1

‎07-09-2025 07:03

‎07-09-2025 07:03

Hi, @Sunflowerblaze, welcome to the Fitbit Community.

Thanks for letting me know about this situation in regards to your Sense, I appreciate your efforts on contacting support.

Can you let me know what is exactly happening with your Sense now, please? So I can check the best way to help you.

Best Answer
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